Shipping policy

rder Processing

Orders are processed within 1–3 business days of purchase. Orders placed on weekends or holidays begin processing the next business day. During promotional periods or peak seasons, processing may take slightly longer — we'll always let you know if that's the case.

Once your order ships, you'll receive a confirmation email with your tracking number.

Delivery Times

Estimated delivery times after processing:

These are estimates, not guarantees. Delivery times may vary due to customs clearance, carrier delays, or circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your destination and order weight. Any applicable promotions or free shipping thresholds will be applied automatically.

Order Tracking

Your tracking number becomes active within 2–5 business days of dispatch. If your tracking hasn't updated after 7 business days, please reach out and we'll investigate on your behalf.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes determined by your local authorities. These charges are the responsibility of the recipient and are not included in your order total. We recommend checking with your local customs office before ordering.

Incorrect Addresses

Please review your shipping address carefully at checkout. We're unable to redirect packages once they've shipped. If an order is returned to us due to an incorrect or incomplete address, we'll contact you to arrange reshipment — additional shipping charges may apply.

Lost or Delayed Packages

If your order hasn't arrived within the estimated timeframe, contact us at info@beeold-store.com. We'll open an investigation with the carrier and keep you updated until the matter is resolved.

Questions?

Our team is available at info@beeold-store.com and responds within 48 hours.